This policy explains how we use your personal data, who has access to it and what your rights are.
Personal data we collect:
In order for you to be able to buy products and services from us we may collect the following information:
Contact details including telephone number and email address.
If you pay for a product or service by card, we may collect your payment card details in order to process your payment.
How we use your data:
We only use your data for the purposes for which it was collected i.e. to provide products and/or services to you and to respond to any enquiries you may have.
Sharing of data:
We do not share your information with anyone else unless you consent to this or we are required to do so by law.
Your data is securely stored and is only retained for as long as necessary for the purpose provided, after which it is destroyed.
You have the right to know what personal data we hold about you and to have this corrected if it is incorrect or incomplete. You can also ask us to delete your personal data where there is no reason for us to keep it.
Information we collect about you from our website
We use the information provided by cookies to determine the number of people visiting our site. It also helps us to understand better how people find and use our website. With this information we can continually improve our website and service.
Our cookies (operated by Google Analytics) store the following data:
- time of visit, pages visited, and time spent on each page of the website
- interactions with site-specific widgets
- referring site details (such as the URL a user came through to arrive at the website)
- type of web browser
- type of operating system (OS)
- network location and IP address
- document downloads
- clicks on links leading to external websites
- errors when users fill out forms
- clicks on videos
- ‘scroll depth’ (how far you scroll up or down on a page).
If you already have Google Analytics cookies, they will be updated with the latest information about your visit to our website. We cannot access these cookies and are not the data controller for information held by Google Analytics.
Your consent is generally required for cookies to be placed on your computer and for the use and storage of personal information relating to you provided by the cookies. You may withdraw your consent at any time by updating your cookie settings. Where consent is not needed for cookies to be placed on your computer (for example, where a cookie is needed for the operation of our website or for the provision of a service to you), the use and storage of any personal information provided by the cookies will be based on legitimate interests. The legitimate interests we are pursuing are the operation of our website and promotion of our business.
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